60 min. Wednesday June 17th | 10am PT / 12pm CT
Approved for 1.0 certification hour through 07/31/2020
HR Service Delivery in a Multi-Generational Workforce: One Workforce; Many User Experiences
Generational boundaries are usually determined based on fundamental, almost wrenching changes in a group of individuals’ collective behavior and motivations. Nowhere are these changes more in evidence than the average 36% of workers’ waking hours that are spent on the job. But how do smart HR professionals design a service delivery ecosystem that appeals to everyone, improves employment brand, and reinforces the twin Talent Management objectives of retention and engagement?
In this session, we will review the generational characteristics, service delivery modalities and its impact on employment brand and technology enablement for a geographically diverse workforce.
Bob Greene currently serves as Senior HR Industry Analyst at Ascentis. Bob’s 40 years in the human capital management industry have been spent in practitioner, consultant and vendor/partner roles. As practitioner, he managed payroll for a 5,000-person bank in New Jersey. As consultant, he spent 8 years advising customers in HRMS, and payroll and benefits system design as well as acquisition strategies. Bob also built a strategic HCM advisory practice for Xcelicor (later acquired by Deloitte Consulting.)
This webinar has been submitted by HRCI/SHRM for 1 (one) general RCH credit until 07/31/2020. You must watch the entire one-hour recording session per HRCI and SHRM rules and regulations to qualify for credit. If approved, you will be sent an email containing program codes within 30 days of the date of presentation.
If you view this entire webinar without fast-forwarding in addition to passing the required quiz, you will receive an email containing your earned program code within 30 days.
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